Il Primo Pizza & Wings

Placed an order for a large pizza and 30 wings. Called 3hrs in advance to place order for pick up. The time comes to pick up the food and it wasn't made. We were then told that it would be 15min. They accidentally gave our order away and had to remake it? An hour has now gone by since waiting for the food to be made. We received the wings and a refund for the pizza only but were then told they refused to give us the pizza we ordered after waiting the hour. Never received this kind of service, we were told the problem would be solved but it wasn't. Nothing like waiting to feed a family of 6 to leave with still having to cook your family dinner already an hour late. Skip this shop.

Pizza is the Best in Town.. Both the Crispy Hot Wings and Boneless Wings have plenty of meat. Draft beer and fountain drinks available. Lots of seating but often busy at night. Lunch time specials you can't beat. I Love to go have a slice of pizza and a few wings or a small salad for lunch.. Great service and Great food. Now I'm hungry again! Thank You Il Primo P&W

On Sunday, 7/16, the restaurant at Cave Creek was overrun with customers and their families. All three young ladies working the phones were non-stop. Still, my pizza and my wings were cooked to perfection and I was treated with sincere courtesy. The young lady who took my order is named Dora and she could not have provided better customer service in 'very' stressful times. Keep up the PHENOMENAL job Il Primo. it may not seem like anybody noticed all your efforts, but I sure did!

That was on 11/30/2023 I called in to order I was told that order will be ready for 35min There were two male employees at the time I showed up to pick up my ordered and I was told that ordered was never placed basically they called me a liar even the guy that I spoke to on the phone I recognized his voice and he iven asked if I called the right store I was there regular customer not anymore.